Success Stories | Cloudwerx

Customer story

Context: Ampol needed a centralised way for employees across a geographically distributed workforce to recognise one another’s achievements.
Approach: The response was a centralised employee-recognition solution.
Outcome: Employees across Ampol’s footprint gained a shared way to recognise one another.
Technologies: Experience Cloud · Sales Cloud · FormAssembly

Customer story

Context: ACS, the leading professional association for Australia’s technology sector, needed to navigate its own digital transformation while continuing to support its members.
Approach: Cloudwerx worked closely with ACS to understand its needs and shape a tailored solution using Salesforce and MuleSoft.
Outcome: ACS streamlined its operations and unlocked new opportunities for growth and innovation.
Technologies: Salesforce · MuleSoft

Customer story

Context: LW Reid needed to replace the commerce platform supporting its customer experience.
Approach: The solution used Commerce Cloud, Service Cloud and Marketing Cloud.
Outcome: LW Reid moved to Salesforce Commerce Cloud with the customer experience as the central outcome.
Technologies: Commerce Cloud · Service Cloud · Marketing Cloud

Customer story

Context: Sutton Tools needed clearer visibility across customer environments and operational workflows.
Approach: Cloudwerx connected CRM, data and integration capabilities.
Outcome: Teams gained clearer visibility across customer and operational workflows.
Technologies: Snowflake · Data Cloud · CRMA · Salesforce

Customer story

Context: Rapid growth exposed inconsistent experiences, complex sales processes and data-visibility issues that were creating bottlenecks for SafetyCulture’s teams.
Approach: Cloudwerx established Salesforce as the source of truth and implemented Salesforce CPQ, Advanced Approvals and connected workflow improvements.
Outcome: SafetyCulture gained more consistent and transparent processes, with better visibility across teams.
Technologies: Sales Cloud · Revenue Cloud · Service Cloud

Your success is our success.