The context
Sutton Tools needed clearer visibility across customer environments and operational workflows.
Cloudwerx story
Sutton Tools
Cloudwerx connected CRM, data and integration to improve visibility across customer and operational workflows.
The opportunity
Connected customer and operational data could give teams a clearer basis for action.
The approach
Cloudwerx connected CRM, data and integration capabilities.
The outcome
Teams gained clearer visibility across customer and operational workflows.
Published evidence
Selected facts and outcomes from the published customer story.
- Published result
- Incoming calls reduced by up to 70%
- Catalogue scale
- 20,000+ SKUs
- Connected platforms
- Snowflake · Data Cloud · CRMA · Salesforce