Cloudwerx perspectives
Ideas and practical perspectives on technology, transformation and the work that connects them.
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State and territory government agencies are under sustained pressure to modernise high-volume, high-stakes services that have historically been built around compliance workflows rather than the people they serve.
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By: Jacky Zhu As organisations modernise their revenue operations, Salesforce’s new Revenue Cloud offers powerful capabilities across CPQ, document generation, digital signatures, and order management.
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Demystifying agentic AI: how to move from ideas to real solutions with the right data, architecture and execution to deliver scalable, production ready AI.
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From zero to AI agents: how strong data foundations, simple architecture and user trust enabled real adoption and practical AI outcomes in a complex environment.
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What You Do After Is Strategic There is something about Salesforce Agentforce World Tour that is difficult to articulate unless you have experienced it firsthand.
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The narrative coming out of Dreamforce and most major technology conferences, is centred on agents and digital labour.
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When we said there were some nuggets of gold in the Werxfest online sessions, the Josh and Rhys agile vs wagile delivery flow session is what we had in mind.
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How a collective consciousness of improvement has helped a 108-year-old machining business grow into a data-driven innovator at the cutting edge of technology.
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At the Cloudwerx Werxfest 2025 festival viewers and attendees were treated to over 16 hours of content across 4 face-to-face events and several online sessions.
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By Toby Wilcock There’s a lot of noise in consulting right now. Every week it seems like a new AI tool promises to disrupt the industry overnight.
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Let’s be honest — when you think of cutting-edge tech, your bank’s back office probably isn’t the first thing that comes to mind.
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The dust has settled on another epic Salesforce World Tour, and what a ride it was!
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John (JC) Cosgrove looks at planning and development for the infrastructure, energy and utilities sector and how Agentforce can help the sector skillfully navigate its communication and compliance maze.
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John (JC) Cosgrove delves into the world of high finance and makes the case why the financial services environment is the perfect testing ground for intelligent agents.
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John (JC) Cosgrove puts on his best customer service smile and outlines how you can leverage Agentforce in the pursuit of delighted customers.
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John (JC) Cosgrove pops the hood of Agentforce and pulls it apart to discover how it ticks.
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Our hot takes from Dreamforce 2024 Dreamforce has come and gone, but we’re still reflecting on the insights and looking forward to what’s ahead for our Cloudwerx customers!
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Everything you need to know about our union, and what this acquisition means for you If you’ve been keeping an eye on our company updates, or tuning into our latest webinars, you’ll be well aware that our friends at…
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Tesseract is Cloudwerx’s proprietary methodology for building modern, AI-enabled cloud applications that people love to use.
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Imagine a future where customer service interactions are seamless.
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It’s official: Salesforce 3.0 is here, and the Cloudwerx team has never been so excited.
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Discover how Salesforce’s latest AI platform is set to transform customer service by empowering your teams, enhancing efficiency, and delivering smarter, personalised experiences at scale.
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Jackie Zhu - Head of Revenue Cloud Discover the differences between Revenue Lifecycle Management (RLM) and Salesforce CPQ Salesforce recently introduced Revenue Lifecycle Management (RLM), a highly anticipated…
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Join us for a critical session designed specifically for existing Tableau Server users contemplating a shift to Tableau Cloud or those wanting to know more about Tableau functionality.
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Allegis Group's Data-Driven Expansion with Cloudwerx + Lightfold How Allegis Group managed a seamless multi-region Salesforce deployment by leveraging the combined talents of Cloudwerx + Lightfold Last week, our team…
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