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World Tour Is Electric
What You Do After Is Strategic There is something about Salesforce Agentforce World Tour that is difficult to articulate unless you have experienced it firsthand.
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What You Do After Is Strategic
There is something about Salesforce Agentforce World Tour that is difficult to articulate unless you have experienced it firsthand.
The energy builds as soon as you walk in. Conversations unfold quickly. Ideas intersect across industries. AI, data and platform innovation feel less conceptual and far more immediate. It is a day that genuinely expands perspective.
And that is precisely why it matters.
Because once the momentum settles and you are back at your desk, the real leadership question surfaces.
Where do we begin?
World Tour is about possibility. What happens next is about leadership, sequencing, governance and architectural clarity.
The organisations that extract lasting value from the day are not those who chase every announcement. They are the ones who understand what to prioritise, what to stabilise and what to build first.
That is the conversation Cloudwerx is there to have. Not about more technology, but about making the right moves in the right order.
If someone on your team still needs to attend, register here.
Start Here: The Ampol Theatre Session
How AMPOL Built a Fraud-Resistant Fuel Card Platform
Time: 12:50 PM
Location: Theatre 7 (On Campground)
A fuel card platform was transformed using Salesforce Experience Cloud and Agentforce Service. Discover how secure digital journeys, smarter decisions and trust enabled scale in a high-risk environment.
Key Takeaways:
- How to best engage and select partners
- What to consider when starting a large transformation project
- How to balance business requirements with project delivery
Customer Theatre Sessions
Real Organisations. Real Decisions.
These sessions take place in the official World Tour theatres and showcase organisations that have moved beyond experimentation into execution.
PRP Diagnostic Imaging: Transform Health & Care Workforces with Humans and AI Agents
Time: 9:40 AM
Location: Theatre 4
Staff across health & care are being assisted by AI agents requiring technology change and cultural shift. Learn how organisations are preparing and deploying AI agents to meet real world challenges.
XERO: Agentforce Tableau: Powering Decisions, Driving Action
Time: 9:40 AM
Location: Breakout F
Move beyond dashboards with the world’s first agentic analytics platform, Tableau Next. Learn how human and AI agents work together seamlessly to take action on trusted data anywhere work happens.
LMG: Slack Keynote - Reimagining Work for the Agentic Enterprise
Time: 2:00 PM
Location: Breakout B
Hear from a Salesforce Developer at Lifetime Support Authority about the reality of building with Agentforce, and how to embed trust and security into modern IT development.
EBOS Medtech: Life Sciences - Moving the Needle on Life Sciences
Time: 2:50 PM
Location: Salesforce Roundtables E3.10, Level 3
Learn how the deeply unified Salesforce Platform is transforming engagement for healthier outcomes from clinical through commercial.
Lifetime Support Authority: Securely Build & Deploy with Agentforce
Time: 2:50 PM
Location: Theatre 2
Hear from a Salesforce Developer at Lifetime Support Authority about the reality of building with Agentforce, and how to embed trust and security into modern IT development.
The Silent Disco Series
Clarity. Without the Noise.
World Tour is vibrant and expansive. It can also be a lot to process.
So we created something different.
Short, immersive Silent Disco briefings at the Cloudwerx booth. Ten to fifteen minutes. Headphones on. Distraction removed.
Limited headphones are available, so first in truly means first listening.
These sessions are designed to create clarity around the themes we see organisations grappling with most: AI sequencing, product and implementation complexity and integration governance.
9:30 AM: Zero to AI Agents in 18 Months
How do you move from no core system to AI agents in production in just 18 months? This real customer story reveals the foundations laid, the sequencing that mattered, and the decisions that turned ambition into scalable AI.
12:20 PM: Transforming Public Sector Screening with Salesforce PSS
Leveraging Salesforce Public Sector Solutions to unify intake, assessment and case management on a single, secure platform. Delivering improved transparency, faster outcomes and a more equitable experience for individuals engaging with screening services.
1:15 PM: AMPOL Q&A – Post Theatre Session
Following the 12:50 PM Theatre 7 presentation, AMPOL joins us at the booth for a deeper conversation. This is where the hard-hitting questions are answered and the practical realities of large-scale transformation are explored.
1:50 PM: Beyond CPQ: Building Composable Revenue Cloud Solutions with Reusable Components
The new Revenue Cloud is a powerful platform with capabilities beyond legacy CPQ + Billing packages, but it also introduces implementation challenges. Cloudwerx is building Revenue Cloud solutions using reusable components developed as accelerators; including the Tax Calculation Accelerator available on the AppExchange. (LINK TO APPEXCHANGE)
2:30 PM: Build Your Own AI Agent: An Interactive Journey Through Intelligent Building Blocks
AI agents are built, not born. This hands-on session explores a modular approach to building agents, showing how real-time transparency builds trust and how powerful agents can be created and scaled without deep technical expertise.
3:30 PM: Agentic Operations in Services: From Conversation to Action with MuleSoft + Agentforce
In IT services organisations, timesheet submission directly impacts billing and revenue. Missed leave entries and unclear project assignments often lead to incorrect timecards, delayed approvals and costly billing rework.
This showcase demonstrates how Agentforce combined with MuleSoft AI capabilities including API Catalog and MCP-enabled APIs enables employees to check leave balance, validate active billable assignments and automatically update timesheets through conversation. Using MuleSoft as the integration layer, the agent securely discovers and invokes APIs across HR and Salesforce PSA systems.
Spin With Purpose - Let’s Make a Difference Together.
For the fourth year running, we are partnering with Two Good Co.
Two Good Co supports women rebuilding their lives after domestic violence and homelessness by providing employment pathways and meals to women in need.
At our booth, you can donate a meal, spin the wheel and we will match every meal donated. 1:1
Every single one.
Make This Your Smartest Conversation of the Day.
World Tour will energise you. The next step is clarity.
Attend the AMPOL session.
Join a theatre briefing.
Step into a Silent Disco session at our booth.
Or, if you prefer a focused discussion about your AI roadmap, Revenue Cloud architecture or integration strategy, book an appointment with the Cloudwerx team in advance.
Because the most valuable conversations are rarely accidental. They are intentional.
We’ll be at the booth.
Headphones ready.