If Senior Salesforce Manager Pankaj Kakkar was named after a song, it would most likely be Sade’s 1985 classic ‘Smooth Operator’. Pankaj personifies smoothness and exudes a sense of calm that settles all who work around him, a quality that originates from his positive mindset. On the technical level, he oversees the successful delivery of programs and projects by using industry best practice solutions which makes solving complex problems with technology a favourite part of his job.