Livia Berto loves the feeling of deciphering the undecipherable. For some people, problem solving just clicks — and Livia is a prime example. It’s a good thing she found herself in the role of Senior Salesforce Functional Consultant, as understanding pain points, multiple business needs and layered issues is part and parcel of the job. Finding the right features, fixing an error on a flow, and diving into business processes are all activities which feed Livia’s curiosity. Combined with a persistent personality, she’ll refuse to concede until the best solution is found and delivered. A former student of biology, Livia used to chase butterflies around forests before settling on a career in consulting.