Salesforce Services

Transform your business with Cloudwerx

Salesforce strategy and implementation services

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At Cloudwerx, we specialise in Salesforce and offer a full spectrum of services designed to meet your specific business needs.

Whether you need expert Salesforce customisation services, seamless Salesforce integration solutions, Generative AI or reliable Salesforce implementation services, we deliver comprehensive solutions that drive growth and foster innovation. As a leading Salesforce consulting firm and Summit Partner, we’re more than just a technology partner—we’re your strategic ally, dedicated to unlocking the full potential of the Salesforce ecosystem for your business.

Our Approach

Technology Strategy and Advisory

Our Techno Strat™ team works closely with you to align your business goals with Salesforce’s powerful capabilities. We dive deep into your needs to create a customised roadmap for your digital transformation, ensuring that every step we take is perfectly in tune with your vision. Guided by Salesforce Certified Technical Architects (CTAs), we craft strategies that lead to tangible, impactful outcomes.

Salesforce Implementation Services

As your trusted Salesforce implementation partner, we handle every stage of your Salesforce journey—from the initial design to the final go-live. Our approach is rooted in industry best practices and meticulous project management, guaranteeing that your Salesforce solutions are deployed smoothly, efficiently, and with minimal disruption to your operations.

Managed Services

After deployment, our Managed Services provide continuous support and ongoing optimisation of your Salesforce environment. We use agile delivery methods to keep your systems up-to-date, responsive, and in line with your evolving business needs.

Why Partner with Cloudwerx

Your Success is Our Priority
At Cloudwerx, we are driven by your success. Our team of experienced professionals is dedicated to understanding your unique challenges and opportunities. By applying our Tesseract Methodology™, we blend insights with a human-centred approach to develop solutions that are effective and tailored to your needs.

Supporting Your Journey from Start to Finish
We stand by you at every stage of your Salesforce journey—from cloud technology consulting to digital transformation services and beyond. Our holistic approach ensures a seamless experience, with solutions that grow and evolve alongside your business.

AI-Powered Innovation
We utilise the latest Generative AI technologies, including Salesforce’s Einstein AI and AgentForce, to empower your business with smarter, more personalised interactions and streamlined operations. Our AI-powered CRM solutions and business AI services are designed to keep you ahead of the curve in an ever-evolving digital landscape.

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Comprehensive Salesforce Capability

Sales Cloud

Simplify your sales processes and boost efficiency with Sales Cloud. We help you implement and customise this powerful tool to manage your pipeline, automate workflows, and gain real-time insights.

Service Cloud

Elevate your customer service with Service Cloud. We empower you to deliver personalised support, automate case management, and integrate Generative AI tools, such as AI Agents, to enhance customer satisfaction.

Marketing Cloud and Account Engagement

Drive more effective marketing campaigns. We help you harness data-driven insights to personalise customer journeys, optimise your efforts, and increase ROI.

Experience Cloud

Create engaging digital experiences with Experience Cloud. We assist you in building communities and portals that connect customers, partners, and employees, boosting collaboration and engagement.

Commerce Cloud

Unifies B2C, B2B, and D2C commerce on a single platform, allowing businesses to deliver seamless, AI-powered customer experiences across all touchpoints. With tools like Agentforce, it personalises interactions, automates processes, and drives revenue growth.

Revenue Cloud & Revenue Lifecycle Management (RLM)

Speed up your revenue growth with Revenue Cloud (CPQ and Billing) and RLM. We streamline your billing and revenue processes, enabling efficient management across all sales channels.

MuleSoft Integration

Strengthen your system integrations with MuleSoft. Our solutions ensure seamless data flow between Salesforce and other systems, giving you a unified view of your business processes and customer data.

Industry Clouds

Get industry-specific solutions tailored to sectors like healthcare, financial services, manufacturing, and more. Our industry clouds address the unique challenges of each sector, helping you achieve faster results and successful transformations.

Data Cloud and Tableau

Unlock the power of data with Salesforce Data Cloud and Tableau. We enable you to derive actionable insights, create impactful visualisations, and make informed decisions that drive your business forward.

Einstein 1 Platform

Step into the future with the Einstein 1 Platform, which seamlessly integrates AI and data cloud capabilities for smarter workflows and deeper customer insights. This platform unifies data across applications, enhancing your decision-making processes.

CRM Analytics (CRMA)

Get real-time insights within Salesforce, and embed them where your people are working as part of any page in your org.

AgentForce

Enhance customer interactions with AgentForce, an AI-powered tool that streamlines agent workflows and delivers actionable insights. Empower your sales and service teams to engage smarter and drive better outcomes within Salesforce.

Our Strategic Partners

We collaborate with industry leaders to deliver the best technology solutions. These partnerships ensure that our Salesforce services are supported by the most reliable and cutting-edge technologies available.

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